HiSeq 4000 Support


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Custom Protocol Selector

Generate end-to-end documentation tailored to your experiment.

Library Prep and Array Kit Selector

Determine the best kit for your project type, starting material, and method or application.

Sequencing Coverage Calculator

Determine reagents and sequencing runs for your desired coverage.


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Maximize the effectiveness of your Illumina system, train new employees, or learn the latest techniques and best practices. We offer support webinars, online courses, expert video tips, and instructor-led trainings.

Featured Training
ExAmp Cluster Amplification Workflow

Discusses the purpose of ExAmp cluster amplification, lists the steps in the workflow, and provides best practices.

HiSeq 3000/4000: Introduction

Overview of the HiSeq 3000/4000 workflow, patterned flow cell technology, ExAmp clustering, and best practices.

Diagnosing Suboptimal Clustering in Patterned Flow Cells

How to prevent and diagnose common clustering issues on patterned flow cells.