HiSeq 1500 Support


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Custom Protocol Selector

Generate end-to-end documentation tailored to your experiment.

Library Prep and Array Kit Selector

Determine the best kit for your project type, starting material, and method or application.

Sequencing Coverage Calculator

Determine reagents and sequencing runs for your desired coverage.


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Maximize the effectiveness of your Illumina system, train new employees, or learn the latest techniques and best practices. We offer support webinars, online courses, expert video tips, and instructor-led trainings.

Featured Training
HiSeq 1500/2500: Best Practices

Tips for instrument mode changes and washes, performing a sequencing run, data compression options, and instrument maintenance.

Is My HiSeq or MiSeq Run Overclustered?

An Illumina Field Applications Scientist shows you how to use Sequencing Analysis Viewer (SAV) to look for common symptoms of an overclustered HiSeq or MiSeq flow cell.

HiSeq Expert Video Tips Part 2: Instrument Computer Tips

Tips for navigating the instrument's Port Manager, formatting hard drives, and setting up a second run.